Email Relay
Send emails through the LMS.
Send notifications and reminders directly through the LMS to keep your communications to your learners professional and on-brand. Easy to set-up, this add-on ensures your messages always reach the right inbox.
Onboarding Support
White-glove setup so you can launch fast and clean.
As part of the Onboarding Package, PowerTrain will conduct several group meetings with your chosen staff across a wide range of categories. Group sessions will cover everything your organization needs to make your LMS experience a success, from deploying your LMS on the Azure Marketplace to initial project planning to the end rollout approach. With our onboarding support, you'll be equipped to launch your LMS quickly, confidently, and efficiently.
Training Development
Build or refresh courses on demand with our custom learning subscription service.
CLaaS® is PowerTrain's flexible, subscription-based service designed to meet your creative and development needs across a wide range of services. Partner with our expert team of project managers, instructional designers, graphic designers, and developers to create everything from immersive web-based training and AI-powered learning solutions to full-scale organizational development initiatives. With CLaaS®, you get the creativity, expertise, and support you need to deliver impactful learning experiences — fast, efficiently, and at scale.
Customer Success Manager
Work with a success partner to drive adoption and keep everything on track.
Enhance your LMS experience with a dedicated Customer Success Manager (CSM). As your trusted advisor, your CSM will guide implementation, drive user adoption, and provide ongoing support to ensure you get maximum value from your investment. From onboarding and training, to optimizing performance and planning for future growth, your CSM is committed to making your LMS a success.
Custom Reports
Dashboards and scheduled reports tailored to your KPIs and compliance needs.
Unlock deeper insights with Custom Reports designed specifically for your organization. This add-on gives you the flexibility to track the metrics that matter most — whether it's learner progress, course completion trends, compliance status, or more. Our team will work with you to design and deliver tailored reports to help you make smarter decisions.
Agile Development
Bring in our highly-trained and security-cleared engineers for sprint-based work.
Bring in our experienced engineers to work alongside your team in sprint-based cycles. Whether you need extra hands to speed up feature releases, tackle integrations, or enhance functionality, our engineers seamlessly embed into your process to keep projects moving forward on time and on target. All of our engineers are US Citizens with clearances up to Top Secret level.
Security Oversight (Basic)
Add proactive security reviews on top of Basic plan.
If you have a Basic Plan, purchase Security Oversight to protect your LMS and sensitive data. Our team provides ongoing monitoring, risk assessments, and compliance checks to ensure your platform meets the highest security standards. From identifying potential vulnerabilities to implementing best-practice safeguards, we help you maintain a secure, reliable learning environment so your organization and learners can focus on what matters most.
Test Environment
A dedicated sandbox for testing and training.
Purchase a Test Environment to validate your code and configurations before deploying them to your production site. This environment mirrors the functionality of the live system, allowing your admins and developers to experiment, troubleshoot, and ensure compatibility without risking system stability or data integrity. By using the Test Environment, you can confidently roll out updates, customizations, and integrations knowing they have been thoroughly tested in advance.
SLAs
Guarantees when you need them — uptime georedundancy, secure tunnel provisioning, and more.
Ensure reliability and peace of mind with custom Service Level Agreements. With clearly defined response times, guaranteed system uptime, and prioritized support, SLAs give you confidence that your LMS will perform when you need it most. Our team is committed to delivering consistent, dependable service so you can focus on learning outcomes while we handle performance, availability, and support commitments.
Additional Support
Phone-based help desk coverage for both L1 triage and L2 technical troubleshooting.
Ensure your learners get the help they need, when they need it, with Additional End-User Support. This phone-based coverage provides both Tier 1 triage and Tier 2 technical troubleshooting, giving your team fast, expert assistance for any LMS issue. Perfect for expanding teams, onboarding new employees, or rolling out organization-wide initiatives, this add-on makes scaling your learning program simple, seamless, and cost-effective.
Additional User Seats
Scale your program in clean increments of 500 users.
Need more users than your current plan allows? Easily grow your LMS with Additional User Seats, available in flexible blocks of 500. This add-on lets you scale your training program in manageable increments, ensuring every learner has access without complicated licensing options. Perfect for expanding teams, onboarding new employees, or rolling out organization-wide initiatives, it makes scaling your learning program simple, seamless, and cost-effective.
Additional Storage
Add extra space for your courses.
Easily expand your LMS content library with additional courseware storage in convenient 100GB blocks. Perfect for adding additional SCORM packages, this add-on ensures you have the space to grow your courses without limits. Keep your training programs running smoothly and your learners engaged with the storage capacity you need.